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MacDroid short-guide series

How to fix Android file transfer not working issue

Android File Transfer is a popular app used by people who want to connect their Android to a Mac. Because Android is a different operating system than Mac, transferring files requires some creativity or a dedicated software that can facilitate the process.

Apps that let users sync their Android and Apple computers and devices are lifesavers, and usually it is as simple as connecting your Android to your Mac with a USB cable! Sometimes, though you may run into the problem of Android not connecting to Mac.

Nothing is more frustrating than when you can't connect Android to Mac, which is why Android File Transfer not working can be a real pain for users. There are many reasons why the app might malfunction, so we created this guide to troubleshooting and fixes if Android File Transfer doesn’t work.

Use Android File Transfer Alternative

MacDroid

4.5 Rank based on 56 + users Reviews (56)
Requirements: macOS 10.13 , 18.22MB free space. Version 1.8.160 ( 25 Aug, 2023 )
Category: DeveloperApplication

One easy solution if Android File Transfer isn’t working it to find a better app! Android File Transfer is popular but hasn’t been updated in years. As a result, many users trying to connect their device get the message no Android device found Mac. Instead, try MacDroid to transfer files.

Transfer files from Android to Mac without any barriers.

MacDroid is an app designed for simple data transfer between Android and Mac. You can use it to transfer photos, videos, music, folders, and more from Android to Mac and vice versa by connecting them with a USB cable. Best of all, MacDroid works with all Android and MTP devices, so you just need one app to connect all your devices easily with Mac.

To transfer files from Android to Mac using MacDroid, follow these steps:

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Download and Install MacDroid on your Mac. You just need to follow the simple install prompts to get started.

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Connect Android to Mac with a USB cable, and open MacDroid on your computer and open “devices” in the menu.

Connect your MTP device to Mac by plugging it into the USB port.
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For a simple file transfer, select MTP mode. MTP is single-operation mode for file transfer that lets your Mac access files on your Android as if it was an external hard drive. The computer and device send messages back and forth to give Mac access to files on the Android.

In ADB mode, the Mac gets total access to the Android without having to send messages to get permission, which makes file transfer faster. This mode requires a couple extra steps. For now, we will just look at MTP mode!

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Once you select MTP mode, you may have to allow File Transfer on your Android. You should see your Android device appear in the Device menu on your Mac.

Tick File transfer on a toast that appears on your Android.
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Now they are connected with your device mounted in MTP mode. Go to the Finder on your Mac and select your Android device in the menu. Here you will see all the files and folders on your phone. You can simply drag and drop or copy and paste files you want to transfer to your Mac!

You can unmount an Android device that is connected in MTP mode or connect others if needed.

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Use Android File Transfer alternative
Transfer files between Android and Mac without any issues

For those who want a quick fix for Android File Transfer Mac not working, MacDroid is a solution. It’s easy to set up, so you can connect Android to Mac fast. If you want to make Android File Transfer work, then you can try these troubleshooting steps to fix it!


Common Causes of Android File Transfer Problems

When it comes to using third-party software, there are a lot of variables that might interfere with the good functioning of the application. One of the biggest concerns when experiencing issues with Android File Transfer is the state of the USB cable, which needs to be intact and the connectors unbent. It’s always worth trying another USB before proceeding with the other steps.

The next concern is about the system updates. You want to make sure that both your Android and Mac/Windows devices are fully updated and running the latest versions. If you are on Windows, you also want to pay close attention to the MTP driver and make sure that’s installed prior to connecting the USB cable. This will ensure that the devices are functioning properly between them.


How to fix Android file transfer not working on Mac


We’ve prepared several tips to make Android File Transfer works again:


Check USB cables and connectors

The first troubleshooting step for Android File Transfer not working is to check the USB cable connecting Android to Mac. Having the cable improperly connected or using the wrong cable can prevent the Android from making a connection with Mac. Use the original USB cable that came with the Android device for best results, and if the cable is worn or any wires are exposed, replace it right away.


Enable file transfer on Android device

If the USB cable is fine but you still get the no Android device found Mac message, then you should check your file transfer settings. Check file transfer settings on your device when you connect it to the Mac. A pop up should notify you that a USB cable is connected asking how you want to use it, and you should select the option “File transfers.” That could fix it!


Update your software (macOS and Android)

Stay tuned to the latest software versions for Android file transfer possibility.

Another possible reason for Android File Transfer Mac not working could be that you need to update your software. Check your Android device and Mac for software updates you may need. If there are updates, install them, and see if Android File Transfer starts working with updated software. Having the latest operating system is important for functionality of many apps.


Reboot your devices (Android and Mac)

Still no luck? Maybe it’s time to try the old faithful reboot. Restart your Android and your Mac. Sometimes a hard shut down and restart can correct glitchy behavior. Devices and computers need a rest and reset every now and then. If you haven’t shut your Android or Mac off in a while, try this and open Android File Transfer to see if it works.


Reinstall the Android File Transfer app on Mac

If these haven’t worked, and you’re still dealing with the Android File Transfer not working Mac users may want to re-installing the app. That means you need to uninstall Android File Transfer on your Mac and then reinstall it. Sometimes that reset can fix glitches in the software. It’s worth testing if you want to make Android File Transfer work.


Uninstall Samsung Kies or Smart Switch apps

If you have Samsung, your Android not connecting to Mac could be caused by Kies or Smart Switch, which are apps for managing files. These apps can sometimes block connection in Android File Transfer, so you may be able to solve the problem by uninstalling them. Locate Kies or Smart Switch app in settings > applications and select ‘Uninstall’.

Allow USB debugging

Sometimes the solution to the problem with transferring files between Android and Mac may be that you need to allow USB debugging. This is a setting that opens a developer mode to facilitate access to your Android. To do this, you go into Android settings and click “About phone.” Then navigate to the ‘build number’ (it varies depending on the device), and tap the build number until you get a message that you are a developer!


Use Android File Transfer alternative
Transfer files between Android and Mac without any issues

How to fix Android file transfer not working on Windows


Update the required drivers

If you are using Windows and find Android File Transfer not working, you could try to update the device drivers. Drivers make it possible for your computer to connect to an external device (like your Android). If you don’t have the necessary drivers or have outdated drivers, file transfer may not work. You find these drivers through Android’s official site to get the most updated version.


Install MTP USB device driver manually


Consult with your device manufacturer for assistance getting this device installed if needed.


There is another specific MTP USB device driver that lets you connect Android to Windows. MTP stands for Media Transfer Protocol, which allows your computer to access the files on your device. To update this driver, open File Explorer and go to the path C:\Windows\INF. Search wpdmtip.inf to find the file, and right to select Install to update the driver. This can fix problems with Android File Transfer for Windows.


Run the troubleshooter (Hardware and Devices)

Still can't connect Android to computer? If these other solutions don’t work to fix Android File Transfer, run the Windows troubleshooter to see if something else may be preventing the file transfer. On your computer, go to Settings > Update & Security, select Troubleshoot and click on Hardware and Devices. It will begin troubleshooting issues automatically, which could resolve issues with Android File Transfer.

FAQ


If Android File Transfer is not working and you can't connect Android to Mac, you can try troubleshooting steps like restarting your device, updating software, updating drivers, reinstalling the app, and more. For those who don’t like troubleshooting, there’s the option to use another app like MacDroid to easily transfer files between Android and Mac. MacDroid is a trusted, secure alternative that does what Android File Transfer does and more.
To enable file transfer on an Android, you can simply connect the device via USB to the computer you want to sync with and select ‘File Transfer’ in the Android system pop up window that appears. Apple users could get a message indicating no Android device found Mac and may need an app to facilitate connection since they run on different operating systems.
Because Mac and Android run on different operating systems, you may need a special software to get the Mac to recognize the device. If you have an app like Android File Transfer but still have issues with Android not connecting to Mac, you may need to troubleshoot to see why it isn’t connecting. You could also try using a different app like MacDroid or others available to download for how to connect Android to Mac.
To enable MTP mode on Android, you will first need to connect the Android to Mac or PC computer. Then the Android system may ask how you want to connect via USB and will usually list File Transfer or Media Transfer Protocol as an option.
MacDroid

Break transfer barrier between Android and Mac

Requires macOS 10.13 or newer; compatible with all Android and MTP devices
MacDroid is your best way to transfer files from Android to Mac.
Requires macOS 10.13 or newer; compatible with any Android and MTP devices
4.5 overall rank,
based on 56+ users, Reviews (56)
Version 1.8.160,
released on 25 Aug, 2023